I initially found this service when my vehicle needs a new alternator. I was impressed with the service then, so i decided to use their services for an oil change today. I made an appointment using their online scheduling at their website. I then verified the appointment by calling a couple of days prior and it was in the system. I arrived several minutes prior to my appointment. Customer service was great. Everything explained. They offer a "17 Point" inspection service with an oil change. They noticed a headlight bulb needed to be replaced. I'm glad they noticed it! The bulb replacement service was reasonably priced IMO, so I authorized the work. The bulb was replaced at that time of service. There is a reward points app available. They send out emails and/or print receipts at request. I'm very pleased with the service here. They are added to my Yelp Automotive "Favorites" list, and I've recommended them to friends.