Jim in the front office at the Charleston location is 100% an attribute to your organization. He takes the time to explain all the work that is recommended. His input and insights are so helpful to me in deciding what mechanical work needs fixing right away as opposed to other recommended services. I also greatly appreciate that Asian Imports uses photos to back up their diagnostic findings. I had an AC compressor issue that was misdiagnosed at another local garage. I gave my business to Asian Imports because you revealed to me that the original diagnostic for replacing the radiator for a supposed leak was not the problem which your mechanic ruled out the radiator by performing a pressure test of the cooling system. My issue was actually the AC compressor and components which I had done by your shop. In addition, your shop pin-pointed my excessive oil-burning problem. I own a Honda CRV and I feel Asian Imports is frequently more knowledgeable about my Honda's issues than some other mechanics have been.
Natalie, thank you for the fantastic review! Jim is a valued member of our team, and it is great to hear that he provided excellent service during your visit. We take pride in offering thorough explanations and using photos to support our diagnostic findings. Your satisfaction is important to us, and we are glad that we could correctly identify and resolve the issues with your vehicle. We appreciate your kind words and look forward to serving you again in the future.
- Asian Imports - Summerlin