Called on a Friday afternoon for a Saturday afternoon appointment. I had a fair amount of work to be done on my 2010 civic' tire rotation, oil change, transmission service, and resurfacing my rotors. Brought the car in at 12:20 and it was done by 2pm. Used an online coupon and spent just barely over $300 for everything. I was thrilled they got me in so quick, took care of my car quickly, and I feel like the price was fair! Staff is nice! Only downside is the restroom is GROSS. I mean really nasty...they need to hire an office girl to handle stuff like that.