I just moved across the country and my 2016 Subaru BRZ was having intermittent starting issues, that became a full blown problem once I got here. I ran Jim through everything I had done and what was happening and he got me in the next day. They had it diagnosed and fixed in less than 48 hrs. Great communication and the diagnostic report had pics and descriptions of things to address now, soon, or down the road. Will keep bringing my BRZ here. Thanks, guys!